Fred Robinson – President
Fred’s career in computers began in 1976 when he graduated from Temple University with a Bachelors Degree in Business Administration majoring in Computer Sciences. Fred started his career as a consultant programming mini computers and migrated to the PC platform in the early 80’s. He spent over 25 years in computer consulting for diverse organizations such as banks, newspaper publishers, computer manufacturers, finance companies, and online shopping networks.
His particular strengths lie in management of company operations and systems, strategic planning, system integration, project management, running a complex organization and new software product development. Designed and acted as a full-time network administrator of a complex Novell Netware Network consisting of over 26 Windows/Dos based computers.
In 2002, Fred founded In-Home Advanced Technologies (iHat) which later became Waterdog Computer Works. In that time, he and his team have helped both homeowners and small businesses with their computing needs. Fred prides himself on superior quality of service and as a result we have had thousands of satisfied customers over the years.
Dara Galtman – Office Manager
Dara has a Master’s degree from the University of Pennsylvania and undergraduate degree from Purdue University. As the Waterdog office manager, she is the first person you will speak to when calling. She also works part time as a scorer for SAT essays and has a background in writing, marketing and sales. She is a certified secondary education teacher with several years spent working in middle and high school classrooms. When not at the Waterdog office scheduling technicians to solve your computer needs, she spends her time running around with her five children. Please stop in and say hello to her!
Chris Ficke – Head Technician
Chris started out building computer systems over 20 years ago. His technical expertise landed him a job with an IT firm where his tenure lasted for 15 years. During this time, he honed his skills supporting clients ranging from those in private homes to large businesses. Chris is an expert in Windows based systems, but his knowledge spans across multiple computer platforms.
Don Wilson – Senior Network Engineer
With over 20 years of experience in Information Technology, Don has worked as the Network Administrator for the Pennsylvania State Senate, regional law firms, banking and a regional health care provider. Don’s focus is training users at all skill levels and explaining complex systems to those who use them every day. Other skills include rapid office build-out and audio-video systems.
Andrew Krotowski – Technical Services Engineer
Andrew is a Delaware Valley University graduate, with years of experience in sales and marketing. He has made the transition to Information Technology by supporting small and medium sized business as both a technician and account manager. If your business is looking for managed support he’s your guy.