Fred Robinson – President
Fred’s career in computers began in 1976 when he graduated from Temple University with a Bachelors Degree in Business Administration majoring in Computer Sciences. Fred started his career as a consultant programming mini computers and migrated to the PC platform in the early 80’s. He spent over 25 years in computer consulting for diverse organizations such as banks, newspaper publishers, computer manufacturers, finance companies, and online shopping networks.
His particular strengths lie in management of company operations and systems, strategic planning, system integration, project management, running a complex organization and new software product development. Designed and acted as a full-time network administrator of a complex Novell Netware Network consisting of over 26 Windows/Dos based computers.
In 2002, Fred founded In-Home Advanced Technologies (iHat) which later became Waterdog Computer Works. In that time, he and his team have helped both homeowners and small businesses with their computing needs. Fred prides himself on superior quality of service and as a result we have had thousands of satisfied customers over the years.
George Raptis – Office Manager
George is a Boston University graduate and a Realtor, with over 20 years of experience in sales and marketing. He manages the office and markets the company. George is the one that you will most likely talk to when calling the office. Please call him for any additional information.
George can be reached at 484-580-8568.
Chris Ficke – Head Technician
Chris started out building computer systems over 20 years ago. His technical expertise landed him a job with an IT firm where his tenure lasted for 15 years. During this time, he honed his skills supporting clients ranging from those in private homes to large businesses. Chris is an expert in Windows based systems, but his knowledge spans across multiple computer platforms.
Don Wilson – Senior Network Engineer
With over 20 years of experience in Information Technology, Don has worked as the Network Administrator for the Pennsylvania State Senate, regional law firms, banking and a regional health care provider. Don’s focus is training users at all skill levels and explaining complex systems to those who use them every day. Other skills include rapid office build-out and audio-video systems.
Mark Miksis – Senior Technical Services Engineer
Mark has spent nearly 30 years in sales, marketing, engineering and technical support for various hardware, software and services across numerous technologies, including multiple stints in Silicon Valley and other west coast technology centers. His personal affinity for computers and electronics extends back even further and covers a broad range of products and services. He prides himself on providing exemplary customer service along with expert computer support and services.